Privacy Notice

NeoGraf Solutions, LLC and its subsidiaries and affiliates (collectively “NeoGraf”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The next several sections describe our Privacy Policy. This Privacy Policy explains how information about you is collected, used, and disclosed by NeoGraf when you access or use our website, mobile app, sign up for emails or otherwise interact with us. By visiting NeoGraf.com, you are accepting the practices described in this Privacy Notice.

ANY INFORMATION REGARDING OUR PRODUCTS SUBMITTED TO NEOGRAF THROUGH THIS WEBSITE OR TO INFO@NEOGRAF.COM IS SUBMITTED WITHOUT OBLIGATION OF CONFIDENTIALITY OR COMPENSATION OWED TO YOU.

As you browse NeoGraf.com, our web servers may collect information about your visit. For example, to help us better serve you and improve our site, we may monitor statistics such as:

  • How many people visit our site
  • Which pages people visit on our site
  • Which browsers people use to visit our site

NeoGraf recognizes your need for reasonable control of personally identifiable information. The term “personally identifiable information” refers to any information associated with your name or identity. NeoGraf uses this information to better understand your needs and to provide you with better service. To help us improve your experience on NeoGraf.com, NeoGraf might also track your use of our website.

If you are asked to give us personal information to receive information, we may use such personally identifiable information as we would use the same information obtained in a traditional non-electronic manner. Employees of NeoGraf who receive and process such requests are responsible for safeguarding individual customer communications and information in accordance with applicable law.

In providing such personally identifiable information, we request that you confirm that you are freely and voluntarily consenting to NeoGraf ‘s collection and further use of your personally identifiable information as described herein for NeoGraf’s business purposes and that you understand that you may withdraw such consent at any time as also further described herein.

NeoGraf obtains and uses personally identifiable information for business purposes only. If you voluntarily provide information, NeoGraf may use that information to send you products, information, or services. In order to do this, we may, when necessary, share information with business partners, financial institutions, shipping companies, postal authorities, government or other third parties. NeoGraf does not sell, trade, rent, or allow others to use your personally identifiable information other than as noted above. NeoGraf may disclose information to appropriate legal authorities in special cases when we believe in good faith that: (a) such disclosure is necessary to comply with the appropriate country law, (b) disclosure is permitted by law and/or required by court order, warrant or subpoena; (c) disclosure is requested by government officials with reasonable grounds to believe that the information is a communication of a computer trespasser; (d) disclosure is necessary to legally enforce the terms of this user agreement; or (e) disclosure is deemed necessary by NeoGraf, in its sole discretion, to protect the safety, rights or property of NeoGraf or any other person or entity.

NeoGraf is an international company. As such this site has users from all over the world. Any information you give us through this site may be transmitted to servers outside the country where the information is entered, and may be used, stored, and processed outside the country where it was entered. NeoGraf is not responsible for the handling of information by servers outside the United States.

NeoGraf’s Privacy Policy Covers The Following Main Areas:

  • Awareness. NeoGraf provides this statement to make you aware of our privacy policy. We take reasonable steps to see that it is followed within all NeoGraf companies.
  • Accuracy. NeoGraf strives to maintain the integrity of the data that you provide.
  • Security. NeoGraf is committed to ensuring the security of your information.

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser.
  • The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of features on NeoGraf.com.

If you have any questions, concerns or requests regarding our collection, storage, use or other processing of your personally identifiable information please submit such inquiry to us at info@neograf.com. Alternatively, if you would like to mail your inquiry to us you mail it to Attn:  General Counsel, NeoGraf Solutions, LLC, 11709 Madison Avenue, Lakewood, OH 44107 U.S.A. Such inquire shall include any request to opt-out

Disclaimer: NEOGRAF MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENT OF ITS WEBSITE FOR ANY PURPOSE. ALL CONTENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND. NEOGRAF HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NEOGRAF DOES NOT WARRANT THE ACCESSIBILITY OF THE SITE OR THE AVAILABILITY OF ANY PRODUCTS DESCRIBED THEREIN. IN NO EVENT SHALL NEOGRAF BE LIABLE FOR ANY SPECIAL, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING OR DISPLAY OF THE CONTENT ON THIS SITE, INCLUDING, BUT NOT LIMITED TO, DAMAGES RELATING TO THE LOSS OF USE, DATA OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTIONS. ALTHOUGH NEOGRAF HAS TRIED TO BE AS ACCURATE, COMPLETE AND CURRENT AS POSSIBLE, NEOGRAF DOES NOT WARRANT THAT THE CONTENT OF ITS WEBSITE OR MOBILE APP IS ACCURATE, COMPLETE OR CURRENT. THE CONTENT MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. IT IS YOUR RESPONSIBILITY TO VERIFY ANY INFORMATION BEFORE RELYING ON IT.

NeoGraf reserves the right to change our Privacy Policy or the other notices contained herein. Any revisions will apply to data collected subsequent to the effective date of the change.